We offer four distinct partnership tiers—The Maestro, The Collective, The Pop-Up, and The Curator's Cut—designed to fit where you are in your business. While the commission rates and monthly fees vary by tier, every membership includes your standard artisan collection page, access to this digital portal, and a dedicated sales dashboard. If you are on our fully-managed tier, we also handle all your copywriting, SEO, and product uploads!

Absolutely! We want your membership to grow alongside your business. If you decide you want to take on more of the management yourself to lower your commission rate, or if you'd rather hand the reins over to us, you can change your tier. Just book a quick Studio Session using the link above, and we will update your plan and agreement for the next billing cycle.

Transparency is key to our partnership. You can click here to [Download the Current Artisan Agreement] and review our commission breakdowns, terms, and policies at any time. If you are a new artisan or upgrading your tier, please sign and date the final page and upload it via the Product Submission form, or email it directly to us before your items go live.

Yes, you can. We want this to be a mutually beneficial digital home for your craft. If you ever need to close your shop or step away, you can cancel your membership. We simply ask for a 30-day notice so we can accurately calculate your final sales payouts, safely remove your listings from the live site, and ensure a smooth wrap-up for any pending customer orders.

To give our customers the best and most seamless shopping experience, all products on the site are listed with "Free Shipping." This means you must factor your packaging and shipping costs into your final retail price before you submit a product to us. When an item sells, the shipping cost is already covered in the price the customer paid!

We process artisan payouts at the end of each month. Your payout will reflect your total sales revenue for that period, minus your tier's commission rate. Because we know every business operates a little differently, your specific payment method and details will be set up based on the preferences we establish during your initial Studio Appointment!

To protect the one-of-a-kind nature of your handmade work and avoid complicated shipping logistics, our store policy is that all sales are final. We do not accept returns for buyer's remorse, and this is clearly stated for the customer at checkout. We handle all customer service communication. The only exception is if an item arrives damaged in transit, in which case we will assist the customer with filing a shipping insurance claim. (Reminder: Please ensure you are adequately insuring your shipped packages!)